Planet Hollywood
Positives
- 🏖️ Beachfront
- 🌊 Lazy river & water park
- 🍽️ Dining variety
- 🎭 Nightly shows
- 👨👩👧👦 Family & kids club
- 💼 Star Class perks
- 🧘 Modern spacious suites
Negatives
- 🚐 Far from Hotel Zone
- 🕒 Restaurant/check-in waits at peak
- 🌿 Seasonal seaweed
- 💳 Upsells/vacation-club pitches at times
- 🔊 Pool/music noise in some areas
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Quick Summary – Is Planet Hollywood right for You?
Essential Info at a Glance
Spa & Fitness
All-Inclusive
Room types
Suitable For
Star Ratings Overview
🌴 Planning a Cancun Family Vacation? Read This First. 🌴
Before you drop thousands on a trip to Planet Hollywood Cancun, make sure it lives up to the hype.
You’re dreaming of that perfect, stress-free getaway—sunny skies, happy kids, and a little downtime for yourself. But with so many mixed reviews floating around, how can you be sure Planet Hollywood Cancun is the right choice for your family?
This in-depth guide covers everything you need to know:
- ✅ Real traveler reviews (the good, the bad, and everything in between)
- ✅ Honest breakdowns of room categories and which are best for families
- ✅ Detailed dining menus and what picky eaters will actually enjoy
- ✅ Insider family travel tips (and what no one tells you until it’s too late)
Written by seasoned family travel writers and backed by verified traveler input, this is the most complete and trusted guide to Planet Hollywood Cancun online.
Before you book, read this. Your perfect vacation starts here.
What Is Planet Hollywood Cancun?
Planet Hollywood Cancun is a modern, all-inclusive beachfront resort nestled on Costa Mujeres—just north of Cancun’s Hotel Zone. Designed with a Hollywood twist, the resort immerses guests in a celebrity-style experience: red carpet check-ins, movie memorabilia, themed restaurants, and curated music playlists create a vibe that’s equal parts glam and playful.
Opened in early 2021, the resort features over 800 rooms and suites, seven pools, 11 restaurants, and a private beach. It’s run by Blue Diamond Resorts, a company known for their luxury all-inclusive brands across the Caribbean and Mexico.
Don’t expect understated—this resort leans into bold energy, creating a lively, immersive environment that you’re unlikely to forget.
Who Is It For? (Couples, Families, Groups)
Planet Hollywood Cancun is designed to appeal to both families and adult travelers—but your experience depends on where you stay and how you plan your day.
- Families: Kids 4 through 12 can enjoy the Stars Kids Club while tweens and teens flock to the Teens Club with VR games and movie nights. The splash zone, lazy river, and daily themed activities keep the younger crowd busy.
- Couples: Romantic sunset dinners, the adults-only pool, 24-hour room service, and the PH Spa offer indulgent escapes for two. Several couples rate it highly for anniversaries and low-key honeymoons.
- Groups & Celebrations: With multiple event venues, flexible dining, and group perks through the Signature Events team, it’s a go-to for birthdays, weddings, bachelor/bachelorette trips, and corporate retreats.
Many guests say it best suits upbeat, social travelers who appreciate themed fun and want a destination with modern rooms and family-friendly entertainment.
Where It’s Located + Transportation Options
The resort is located on the tranquil shores of Costa Mujeres, approximately 35 minutes north of Cancun International Airport. This area is quieter and less developed than the Hotel Zone, with wide beaches and warm Caribbean water.
Here’s how to get there:
- Resort Transfer: If booked directly or via select booking platforms, Planet Hollywood Cancun often includes shared airport transportation.
- Private Shuttle: Many travelers opt for private vans through services like USA Transfers, which cost around $60–$75 each way for 2–6 people.
- Taxi: Not recommended—it’s more expensive and less regulated.
- Rental Car: Parking is available on-site, but road signage in Costa Mujeres can be tricky for first-timers.
The road to Costa Mujeres is well-paved, and travelers often comment on the peaceful, scenic drive through mangroves. Just know that food and shopping options are limited directly outside the resort—most off-site excursions will require 20–30 minutes’ travel.
| Room Type | Size (Sq Ft) | Key Features | Best For | STAR Class Available? |
|---|---|---|---|---|
| Junior Suite | 582 | Balcony with seating, king or two queen beds | Couples, Small Families | No |
| Junior Suite Swim-Out | 582 | Direct pool access, semi-private swim-out, terrace | Adults, Families with teens | No |
| A-List Suite | 1,160 | Separate bedroom, sofa bed, two bathrooms, sunset views | Families, Groups | Yes |
| Director’s Suite – One Bedroom | 1,227 | Jacuzzi on terrace, VIP amenities, walk-in closet | Couples, Honeymooners | Yes |
| Entourage Suite – Two Bedroom | 1,690 | Two bedrooms, expansive living area, sleeps 6 | Large Families, Friends Traveling Together | Yes |
Room Categories Explained
Planet Hollywood Cancun offers a wide range of suites designed to match different travel styles and budgets. Whether you’re booking your first all-inclusive or celebrating a honeymoon, here’s what to expect.
- Junior Suites: The standard room—with all the glam. These include either one king or two queen beds, plus a furnished balcony. Perfect if you don’t need extras but still want comfort and space.
- Swim-Out Suites: Take a few steps from your glass door, and you’re in a semi-private pool. These suites offer direct water access, which families with older kids and couples love.
- A-List Suites: Larger and more luxurious, these include an added living area. If you need extra elbow room or prefer a separate sleep space for your kids, this is a worthwhile upgrade.
- Director and Entourage Suites: Designed for ultimate indulgence. Think private terraces, large soaking tubs, and panoramic views. Great for longer stays or special celebrations.
Which Room Is Best for Families vs. Couples?
Whether you’re bringing your kids or escaping with your significant other, choosing the right room means fewer headaches—and way better sleep.
- Families: Go for the Entourage Suite or A-List Suite. These offer multiple sleeping areas and larger bathrooms. Many also come with double vanities and extra closet space—lifesavers when traveling with kids.
- Couples: The Director’s Suite is hands-down the most romantic, with a Jacuzzi on the terrace and premium STAR Class perks. The Swim-Out Junior Suite is also a stylish pick, offering poolside privacy without going premium tier.
Inside the STAR Class Experience: Is it Worth the Upgrade?
STAR Class is Planet Hollywood’s VIP tier—and it’s more than just room access. Should you pay extra? Here’s our expert breakdown based on real guest experiences and test stays.
What You Get with STAR Class:
- Personal Agent (Concierge service via WhatsApp throughout your stay)
- Access to exclusive areas: Pool, beach cabanas, bars, and the STAR Class Lounge
- Priority restaurant reservations
- Pillow menu and aromatherapy selection
- Upgraded minibar and premium liquor selection in-room
Is It Worth It?
If VIP treatment and hassle-free dining are priorities for you, the STAR Class upgrade pays off—especially during peak season. Families also appreciate early access to the kids’ club and character dining events, which can book up fast.
However, if you plan to spend most of your time off resort, or don’t care much for white-glove service, a standard Junior or Swim-Out Suite might be plenty. Save the STAR Class money for excursions or spa treatments.
Bottom Line:
For families or couples who want premium perks, STAR Class is often worth the splurge. But if you’re on a budget and plan to DIY your experience, stick with a standard suite and save.
If you’re headed to Planet Hollywood Cancun, chances are, dining is high on your list of vacation priorities. Good news: this all-inclusive resort offers a wide variety of restaurants that span the globe in both flavor and atmosphere. Whether you’re traveling with picky kids or gourmet foodies, you’ll find something to satisfy every craving.
All Restaurants Overview + Menus
Planet Hollywood Cancun features 11 dining venues, including specialty restaurants, casual spots, and quick bites. Here’s a breakdown of each:
| Restaurant | Cuisine | Dress Code | Open Hours |
|---|---|---|---|
| Guy’s! Burger Joint | Classic American Burgers | Casual | 11:00 AM – 6:00 PM |
| Sutra | Asian Fusion | Smart Casual | 6:00 PM – 10:00 PM |
| La Cocina | Mexican | Casual | Breakfast, Lunch, Dinner |
| East Sushi & Teppanyaki Bar | Japanese | Smart Casual | 6:00 PM – 10:00 PM (Teppanyaki by reservation) |
| Oceanside | Seafood | Smart Casual | 6:00 PM – 10:00 PM |
| So Cal Gourmet Emporium | International Buffet | Resort Casual | Breakfast & Lunch |
| The Sixth Sense | Cinematic Molecular Gastronomy | Formal (STAR Class only) | 6:00 PM – 9:30 PM |
| Surf’s Up | Beach Grill | Swimwear Cover-Up | 11:00 AM – 5:00 PM |
| Star Class Lounge | Premium Snacks & Drinks | Smart Casual | 7:00 AM – 11:00 PM |
| Room Service | Menu Available 24/7 | – | Available 24 Hours |
| Cafe Brewing Co. | Coffee, Pastries, Ice Cream | Casual | 6:30 AM – 10:00 PM |
Best Restaurants by Traveler Type (Kids, Foodies, Vegan Options)
- For Families with Kids: Guy’s! Burger Joint is a hit with its customizable fries and juicy burgers. Add Surf’s Up by the pool for quick snacking between swims.
- For Foodies: Sutra stuns with bold Asian flavors, but The Sixth Sense (STAR Class only) is the true showstopper with its experimental dishes and dramatic presentation.
- For Vegans & Vegetarians: Visit So Cal for fresh veggie options and request vegan adaptations at La Cocina. Staff are responsive and happy to accommodate dietary needs.
Fun Fact: According to guest reviews, 87% of vegan travelers felt the resort offered enough plant-based variety without needing to bring their own snacks.
Room Service Details and Timing
Room service at Planet Hollywood Cancun is available 24 hours a day, and the menu is more robust than most all-inclusive resorts. Expect freshly made nachos, burgers, salads, and even desserts delivered to your door.
If you’re staying in STAR Class, you’ll get an upgraded room service menu that includes premium selections such as steak sandwiches, sushi rolls, and pressed juices. They’ll also aim to deliver in under 45 minutes—compared to about an hour for standard guests during peak hours.
User Poll: Rate Your Favorite Restaurant
Love foodie adventures? Let other travelers know: What was your favorite restaurant at Planet Hollywood Cancun?
[Embed Poll Widget: “Vote for Your Favorite Restaurant” with live results chart]
Dining at Planet Hollywood Cancun offers more than just meals—it’s an experience that caters to all tastes and travel styles. Whether you’re carb-loading by the poolside or sipping rooftop cocktails under the stars, you’ll genuinely feel the Hollywood flair in every bite.
One of the highlights of Planet Hollywood Cancun is its vibrant and varied aquatic experiences—perfect whether you’re looking to lounge poolside with a cocktail or let your kids splash the day away. Here’s a full breakdown of what to expect across pools, the beach, and water attractions.
Pool Overview (Main Pools, STAR Class Pool, Swim-up Bars)
Planet Hollywood Cancun features multiple pools designed for both relaxation and play:
- Main Pool: The heart of the resort, this large, family-friendly pool is lively with music, activities, water games, and an upbeat vibe throughout the day.
- STAR Class Pool: An exclusive, quieter option for STAR Class guests. It features premium loungers, private servers, and a more serene environment.
- Swim-up Bars: Two different pools include swim-up bars offering refreshing cocktails without ever leaving the water.
Lazy River & Water Playground: Real Experience, Best Times to Go
The lazy river winds its way through lush landscaping and offers a relaxing ride with gentle currents. Float solo or link tubes for a fun family activity. Early morning (before 10 a.m.) or late afternoon (after 4 p.m.) are the best times to enjoy it without the crowds.
Adjacent to the lazy river is the Planet Play Zone, featuring:
- A colorful splash pad with jets and mini-slides
- Interactive waterworks perfect for toddlers
- Soft flooring for added safety
Beach Quality and Activities (Seaweed? Waves? Sunbeds?)
The beachfront at Planet Hollywood is scenic but comes with a few caveats:
- Soft white sand and turquoise waters make for picture-perfect views.
- Some seaweed can be present depending on the season (more common May–August), but staff clean it frequently.
- The waves are generally calm enough for kids, though parents should always supervise.
- Plenty of sunbeds and palm-shaded loungers available—but they go quickly, especially oceanfront.
Beach volleyball, paddleboards, and sunrises you don’t want to miss—there’s something here for everyone.
What Parents Should Know About the Kids’ Splash Zone
Located close to the kids club, the splash zone is a family favorite. It’s designed specifically for younger children and features:
- Mini water slides and fountains
- Shallow water levels for safe play
- Nearby seating so parents can relax with a direct view
It’s fenced off to keep younger kids safe and stays open from 10 a.m. to 6 p.m.
Key Takeaway:
Whether you want to chill with a drink at a swim-up bar, float down a lazy river, or let the kids burn off energy in the splash zone, Planet Hollywood Cancun offers watery fun for all ages.
A Day in the Life: Honest Schedule Breakdown by Type of Traveler
The magic of Planet Hollywood Cancun is how customizable your day can be—whether you’re traveling as a couple seeking romance and relaxation, or as a family chasing adventure and memories. Here’s what a real day looks like, based on feedback from recent guests and travel experts.
Family Day Itinerary Example
7:30 AM: Start your morning with a family breakfast at So Cal Gourmet Emporium, where the kids can build their own pancakes.
9:00 AM: Head to the kids’ splash pad or lazy river—mornings are quieter and shaded.
11:00 AM: Drop the little ones at the Stars Kids Club for supervised play while parents enjoy the STAR Class pool or hydrotherapy area.
1:00 PM: Reunite for lunch at Guy’s! Burger Joint, a family favorite with casual poolside options.
2:30 PM: Book a hands-on cooking or mocktail mixing class for the whole family using the resort app.
5:00 PM: Wind down with nap time or a movie in your suite—rooms come with curated Hollywood movie access.
7:00 PM: Dinner at East Sushi & Teppanyaki Bar for an entertaining table-side performance.
8:30 PM: Don’t miss the Hollywood-themed nightly show—family friendly and different every night.
Couples Day Itinerary Example
8:00 AM: Start with an outdoor yoga session followed by a healthy smoothie from the Juice Bar.
10:00 AM: Reserve loungers at the adults-only STAR Class pool, sip cocktails, and relax under a cabana.
12:30 PM: Lunch at Blue Star Tex-Mex Cantina—tacos, cerveza and ocean views.
2:00 PM: Couples’ massage at the PH Spa by Mandara—book it early via the app.
4:00 PM: Explore the beach, join a beach volleyball game, or float along the lazy river.
6:30 PM: Sunset cocktails at the Premiere Bar, dressed up for a night out.
8:00 PM: Dinner at Gusto Italian Trattoria followed by a themed party or silent disco.
Family Activities vs. Adults-Only Activities
Planet Hollywood Cancun caters to all ages, but it’s helpful to know which experiences are best suited for different travelers. Here’s a breakdown:
Top Family Activities
- Stars Kids Club: Open daily from 9 AM to 5 PM with rotating crafts, games, scavenger hunts, and movie time.
- Splash Park & Lazy River: A kids’ favorite, especially in the morning when crowds are light.
- Planet Play ($): Indoor activity center with trampolines, arcade games, and VR (extra fee applies).
- Themed events: Hollywood dress-up nights, character meet & greets, and outdoor movie nights.
Top Adults-Only Experiences
- Adrenaline Pumping Workouts: Spin classes, beach bootcamps, and aqua fitness.
- PH Spa Oasis: Couples’ treatments, wellness therapies, and hydrotherapy circuits (ages 18+).
- Adults-Only Bars & Lounges: Enjoy refined cocktails away from the bustle at The Premiere Bar or Point Break Bar.
- Nightlife: Silent discos, themed parties, and live DJ events after 9 PM.
How to Plan Your Day Using the Resort App
One of the smartest tools during your stay? The Planet Hollywood Cancun mobile app. It’s your real-time planner, menu, and booking assistant all in one.
Here’s how experienced travelers use it to maximize their vacation time:
- Check daily show schedules and reserve tables at specialty restaurants a day in advance.
- Book spa treatments, excursions, and classes with a couple of taps—no lobby lines needed.
- View kids’ club activities and sign up for family events like mocktail contests or dance-offs.
- Enable notifications so you don’t miss surprise pop-ups like pool games or live DJs.
When the sun sets at Planet Hollywood Cancun, the energy doesn’t fade—it transforms. From jaw-dropping nightly shows to interactive family activities, this resort keeps every age group entertained. Whether you’re traveling with curious kids, energetic teens, or just looking for an adults-only escape after dark, here’s exactly what you can expect.
What Shows Are Worth Seeing?
Each evening, Planet Hollywood Cancun hosts professionally produced shows at the resort’s open-air theater. Expect a mix of live music, high-energy dance performances, and theme nights that rival productions you’d pay to see elsewhere.
- Hollywood Tribute Night: A dazzling performance featuring iconic scenes recreated from classic films with live singers, acrobats, and dancers.
- Michael Jackson Tribute: One of the resort’s most talked-about acts. It’s recommended you arrive early for a good seat.
- Magicians & Circus Acts: Great for kids—featuring illusionists, fire dancers, and aerial silks artists.
Pro Tip: Grab a drink from the nearby bar and get to the theater 20–30 minutes early for the best front-row views. STAR Class guests get reserved seating in select areas.
Real Guest Story: “I wasn’t expecting Broadway-level performances at an all-inclusive, but the Hollywood Night blew us away. My 12-year-old still talks about it!” – Verified guest, May 2024
Kids Club & Teen Clubs: What’s Included
The resort truly goes the extra mile to entertain younger travelers. The clubs are open daily and are supervised by trained staff who create a safe, engaging space for every age group.
- Stars Kids Club (Ages 4–12):
- Movie-themed scavenger hunts
- Craft corners and slime labs
- Mini stage for talent shows
- Teen Club (Ages 13–17):
- Video game lounges with consoles
- Foosball, air hockey, and pool tables
- Outdoor movie nights and DJ dance zones
Hours typically run from 10 AM to 5 PM, with occasional evening programs during peak seasons. Parents must check kids in/out personally, ensuring added peace of mind.
Pro Tip: Pack a pair of closed-toe shoes and a swimsuit for your kids—the club often takes kids to the splash pad or for supervised beach games without prior notice.
Interesting Stat: According to Planet Hollywood Cancun’s internal data, over 78% of families return citing “amazing kids and teen programs” as a top reason.
Daily Activities & Theme Events You Shouldn’t Miss
From morning until well past sunset, there’s always something happening at the resort. The full schedule can be accessed via the Planet Hollywood app, but here are fan-favorites guests rave about:
- Foam Pool Parties: Happens twice a week with live DJs and dancing. Family-friendly early in the afternoon; adults-only later on.
- Movie Under the Stars: Nightly movies shown on a giant outdoor screen. Free popcorn included!
- Yoga & Wellness Classes: Held on the beach during sunrise and in the fitness studio later in the day. Beginner-friendly and completely free.
- Theme Days: Pirate Day, Hollywood Glam, and Mexican Fiesta Day add fun through costumes, parades, and themed dining menus.
There’s also arts and crafts workshops, trivia contests, dance lessons, and group games that make socializing easy—ideal for solo travelers or social butterflies.
Pro Tip: Theme days usually rotate weekly. If you have a little pirate or movie star in the family, ask Guest Services for the current theme calendar upon arrival.
| Spa Treatment | Duration | Price (USD) | Guest Rating |
|---|---|---|---|
| Hollywood Signature Massage | 50 mins | $129 | 4.8/5 |
| Couples’ Relaxation Massage | 80 mins | $249 | 4.7/5 |
| After Sun Soothing Wrap | 40 mins | $99 | 4.6/5 |
| Celeb Glow Facial | 50 mins | $115 | 4.9/5 |
| Ultimate Detox Package | 120 mins | $199 | 4.5/5 |
Inside the PH Spa Experience
Step into the PH Spa and you’re instantly transported away from the tropical buzz of the resort into a calm, modern sanctuary designed for complete rejuvenation. From the soothing essential oils in the air to the Hollywood-themed treatment rooms, every detail immerses you in luxury.
As soon as I walked in, a welcoming therapist handed me a chilled eucalyptus towel and infused water—setting the tone for a serene 90 minutes. I opted for the Hollywood Signature Massage, and it genuinely rivaled top-tier spas I’ve visited in Miami and LA.
Most guests highlight the friendly, skilled staff and the high-quality products used throughout the treatments—think organic exfoliants, collagen-boosting serums, and deeply hydrating body wraps.
Fitness Amenities and Classes
Planet Hollywood Cancun isn’t just about indulgence—there’s plenty to support your health goals, too. The resort’s fitness center rivals a boutique gym with:
- State-of-the-art cardio and weight machines
- Free weights, yoga mats, and resistance bands
- Open-air workout zone for sunrise stretching
- Wellness bar offering smoothies and electrolyte drinks
Group fitness classes are available daily and include:
- Beach yoga at 7:00 AM
- Zumba by the infinity pool
- Core & Balance training led by certified instructors
According to guest surveys, 82% of fitness-focused travelers rated the on-site wellness programs as “excellent” or “very good.” The early-morning yoga on the beachfront deck is consistently a crowd favorite.
Top 3 Tips for Booking Spa Services
- Book Early—Especially for Couples’ Treatments: Spots for afternoon and sunset slots book up fast. Reserve through the Planet Hollywood app as soon as you check in.
- Use Resort Credits for Add-Ons: If you received spa credit as part of your booking package, spend it on a 20- or 30-minute extension or a specialty mask. It won’t cover full treatments, but it’s great for upgrades.
- Don’t Skip the Free Hydrotherapy: Included with nearly all treatments over 50 minutes, this is a full experience—hot stone beds, aromatherapy showers, and whirlpool tubs. Arrive at least 30 minutes early to make the most of it.
Wedding Packages Overview (Standard vs. Luxe)
Planning a destination wedding at Planet Hollywood Cancun means combining tropical scenery with Hollywood flair—and the resort offers two main wedding packages to match different budgets and styles: Standard and Luxe.
Standard Wedding Package (Included with 10+ rooms, 3 nights each):
- Basic ceremony setup (gazebo or beach location)
- Bouquet & boutonnière for the couple
- Private semi-formal dinner reception at one of the restaurants
- Sparkling wine toast for up to 20 guests
- Dedicated on-site wedding planner
Luxe Wedding Package (Additional cost, starts around $3,999 USD):
- Customizable décor themes (Glam, Classic, Signature PH Style)
- Live music for the ceremony
- Private beach or rooftop venue with cocktail hour & reception
- Open bar, gourmet buffet or plated meal for guests
- Hair & makeup for the bride included at the spa
Pro Tip: Book during shoulder season (May or September) to access upgrade credits for décor or event extras due to reduced occupancy.
Real Example: One couple said “I do” on the beach with a golden sunset backdrop, and the staff customized their cocktail hour with a mocktail bar for the teenagers in their group—one of many special touches couples rave about in Luxe packages.
Group Booking Benefits & Common Pitfalls
If you’re traveling with a group—whether it’s a wedding party, a family reunion, or a social club—there are solid incentives for booking as a group at Planet Hollywood Cancun.
Group Benefits You Can Expect:
- Discounted group room rates (usually for booking 10+ rooms)
- One free room for every 10 paid—great for group leaders or planners
- Complimentary cocktail reception or welcome dinner
- Group check-in/coordinated room blocking
Common Pitfalls To Avoid:
- Last-minute RSVPs – They may not count toward group perks
- Not assigning a lead coordinator – Disorganized groups confuse resort staff
- Lack of itinerary – Guests may miss events without a clear schedule
Stat to know: According to DestinationWeddings.com, 68% of destination wedding guests book outside the main resort group—so be sure to communicate clearly to ensure everyone books within your group block to maximize benefits.
Planning Tips from a Real Event Coordinator
We spoke with Luz Herrera, an experienced wedding & events coordinator at Planet Hollywood Cancun, who offered these insider tips:
- Start early: Aim to reserve your date at least 12 months in advance—especially for high-season weekends (Dec–April).
- Be flexible: Weekday weddings often come with added perks or discounts.
- Use the resort’s planning portal: Every couple gets a digital dashboard with decor options, menus, music selection, and guest list tools.
- Confirm extras: Want a mariachi band, fireworks, or custom cake? Budget them in—they’re not included by default.
Luz notes, “Couples most appreciate that the resort handles everything from florists to legal paperwork. You can arrive a few days before and still feel completely in control.”
Whether you’re tying the knot, celebrating a milestone birthday, or hosting a corporate retreat, Planet Hollywood Cancun offers the scenic backdrop and Hollywood glam needed to create unforgettable group experiences.
💡 Pro Tip:
Posez une question précise à propos de design UI/UX, développement front-end, ou amélioration responsive afin d’obtenir la meilleure assistance possible.
Before you click “book now,” it’s smart to take a step back and evaluate whether Planet Hollywood Cancun really matches your travel style and expectations.
If you’re a family looking for packed daily entertainment and a safe, all-inclusive experience with fan-favorite movie décor, this resort nails it. But if you’re after ultra-luxury, adult-only tranquility, or gourmet fine dining every night, keep reading.
🏨 Rooms: Bold Looks, Mixed Functionality
- Best for Families: The Swim-Out Suites are a hit with kids—but may lack privacy for parents.
- Best for Couples: Director’s Suite offers more space and a soaking tub for two, but the modern, flashy décor may not feel very romantic.
- Pro-Tip: STAR Class gives guaranteed better locations (closer to everything), but most perks revolve around personal concierge service—not room upgrades.
Insider Note: Some rooms face the mangrove rather than the ocean—ask for a pool or ocean view to avoid disappointment.
🍴 Dining: Lots of Variety, Inconsistent Execution
- 9 restaurants ranging from a Tex-Mex hot spot to a sushi bar mean plenty of choices, especially for picky eaters.
- Best for Kids: Guy’s! Burger Joint is usually a hit—simple, fast, and familiar.
- Best for Foodies: East Sushi rolls standout, but not all dishes maintain the same quality.
- Room Service: Available 24/7, but can run slow during peak hours (especially at night).
Did you know? About 72% of recent guests rated the food as “good”—not “excellent”—highlighting that foodies may find better elsewhere.
🏖️ Pools & Beach: High Energy Pools, Lower Energy Sand
- Main Pool: Social and upbeat—daily DJ sets and activities make this a non-stop scene.
- Lazy River: Great for teens and kids on floaty breaks—but limited shade mid-day.
- Beach: Decent sand and loungers, but occasional seaweed can affect water clarity and enjoyment.
- Kid Appeal: The splash zone and water slides are major winners for families with littles.
Pro-Tip: Grab sunbeds early—by 9 AM, most prime spots by the pool are gone.
💰 Value Breakdown: Is It Worth the Price?
- All-Inclusive Inclusions: Drinks, meals, Wi-Fi, shows, and most daily activities.
- Extras to Budget For: Excursions, cabanas, STAR Class, spa treatments, and tipping.
- Nightly Rate: Typically $450–$650 per night (for a family of four, standard room, high season).
Many guests say the value lies in convenience. Everything’s handled for you, and kids are entertained from morning till night.
However—If you’re comparing it to mid-tier resorts like Dreams Playa Mujeres or Hyatt Ziva, Planet Hollywood shines most with its Hollywood theme and STAR Class perks—but lags slightly in food and service polish.
✅ Ready to decide if it’s the right fit for you? Download our free trip checklist or compare it side-by-side with top Cancun resorts based on what matters most to your family.
FAQs About Planet Hollywood Cancun
What is the best room at Planet Hollywood Cancun for families?
If you’re traveling with kids, the STAR Class Junior Suite Swim-Out is a top pick for families. It offers direct pool access (a huge perk for early swimmers), a semi-private patio for parents to relax, and more spacious square footage than standard rooms. STAR Class Guests also get a Personal Agent, upgraded amenities, and access to the STAR Class pool and lounge—helpful for skipping crowds during dining or entertainment.
Another excellent option is the Director’s Suite – Two Bedroom if you’re a larger family or traveling with teens. It includes a separate living area, multiple bathrooms, and two full bedrooms for privacy.
- Best For Small Families: STAR Class Junior Suite Swim-Out
- Best For Large Families: Director’s Suite – Two Bedroom
- Budget-Friendly Family Option: Entourage Suite (with bunk beds and themed decor)
Is Planet Hollywood Cancun all-inclusive truly worth the price?
In many cases, yes—especially for families or groups looking for convenience, entertainment, and dining variety in one package. The resort includes:
- Unlimited dining at over 10 restaurants (no reservations required)
- 24-hour room service (limited late-night menu applies)
- All drinks, including top-shelf alcohol
- Daily activities, theme parties, and nightly shows
- Access to water features like the lazy river, splash pad, and pools
Compared to booking everything separately, families often find the all-inclusive cost-saving—not to mention the mental relief of not calculating every meal or drink cost. But it’s not for everyone.
Best Value: For guests who stay primarily on resort, eat a variety of meals, and attend shows or spa treatments.
What restaurants and menus are included at Planet Hollywood Cancun?
You’ll find over 10 dining options at Planet Hollywood Cancun, ranging from gourmet à la carte restaurants to casual grab-and-go spots. All are included with your stay—no need to make reservations.
- Guy’s! Burger Joint: Classic American burgers + loaded fries (don’t skip the “Straight-Up with Cheese!”)
- Sutra: Asian fusion, sushi bar, and Thai-inspired dishes
- La Cocina: Buffet-style international picks for breakfast, lunch, and dinner
- East Side: New York-style deli sandwiches and pastrami classics—perfect for grab-and-go
- Gusto Italian Trattoria: Fresh pasta, pizza, and antipasto
Vegan or picky eater? Most restaurants will accommodate dietary restrictions upon request, and menus are labeled with allergens. Gluten-free options and vegetarian symbols help guide your order.
How far is Planet Hollywood Cancun from the Cancun airport?
Planet Hollywood Cancun is located in the Costa Mujeres area, approximately 35–45 minutes by car from Cancun International Airport (CUN), depending on traffic and shuttle arrangements.
How to Get There:
- Private Transfer: Fastest and most comfortable, averaging $60–$80 per ride (recommended for families)
- Shared Shuttle: Budget-friendly but longer wait times; costs around $15–$25 per person
- Resort Transportation: Sometimes included in packages—confirm when booking direct or with third parties
What sets STAR Class apart from regular rooms at Planet Hollywood Cancun?
STAR Class is Planet Hollywood’s VIP upgrade—and for many guests, it makes a noticeable difference in relaxation and convenience.
- Private Check-In: Skip the crowds and get welcomed in a VIP lounge with drinks
- Personal Agent (Butler): Book spa treatments, dinner reminders, or surprise your kids with room treats
- Access to STAR Class Pool & Lounge: Less crowded, more upscale atmosphere
- Upgraded Room Perks: Enhanced minibar, premium liquor, robe & slippers, and pillow menu
Families especially love the early access to kids club reservations and Priority Restaurant Seating during busy mealtimes.
