Table of Contents
Excellence Cancun
Positives
- 🏖️ Prime beachfront
- 👩❤️👨 Adults-only ambiance
- 🤝 Attentive staff
- 🍽️ Varied gourmet dining
- 🏊 Large pools & lazy rivers
- 💆 Excellent spa & hydrotherapy
- 🌿 Well-kept grounds
Negatives
- 🌊 Seasonal seaweed can affect swimming
- 🌙 Entertainment quiet after late evening
- 📢 Occasional membership/upsell pitches
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Quick Summary – Is Excellence right for You?
Essential Info at a Glance
Spa & Fitness
All-Inclusive
Room types
Suitable For
Star Ratings Overview
🌊 Imagine waking up to ocean waves, sipping gourmet cocktails poolside, and dining under the stars — all without lifting your wallet.
Close your eyes and picture this: You wake up to a soft breeze floating through your oceanfront suite. White curtains flutter. Room service arrives with a fresh fruit platter and made-to-order eggs benedict. It’s your first morning at Excellence Riviera Cancun — and this is just the beginning.
If you’re like most travelers, picking a luxury all-inclusive resort in Cancun can be more stressful than relaxing. With so many resorts offering similar promises — beach views, endless food, adults-only pools — how do you know which one actually delivers?
🌟 Your Curated Guide
Whether you’re planning a honeymoon, anniversary, or once-in-a-lifetime romantic escape, we’ve compiled everything you need to know about Excellence Riviera Cancun. From verified guest reviews and booking tips to room comparisons, spa treatments, and value-for-money analysis — it’s all here in one place.
As travel experts who’ve personally stayed at this resort — and tested everything from the Excellence Club experience to poolside ceviche at lunchtime — we’ve pulled together real-world insights along with data-backed comparisons to make your decision simple.
Pro Tip: If you’re planning a special occasion like a proposal, ask your concierge ahead of time—they can arrange a complimentary private beach setup with candles and champagne at sunset. It’s a hidden perk known only to a few repeat guests.
According to TripAdvisor, over 90% of guests rate Excellence Riviera Cancun as “Excellent” — a higher score than many luxury resorts in the region. The #1 comment? “Everything exceeded expectations.”
🌺 Before You Book…
Take a moment to dive into this guide. Let us walk you through what truly makes this resort a standout — and why so many couples return year after year.
🚌 Means of Transport
📍 Where It’s Located, how to get there & What It Offers
Excellence Riviera Cancun is nestled along the pristine white-sand beaches of Puerto Morelos, just 20 minutes south of Cancun International Airport. This adults-only, all-inclusive resort offers a perfect blend of Mexican charm and refined elegance, all set against the backdrop of the turquoise Caribbean Sea.
What sets Excellence Riviera Cancun apart is its commitment to delivering a tranquil, upscale escape that’s ideal for relaxation, romance, and luxury.
👥 Who It’s Best For
Whether you’re soaking up sunshine as a couple or marking a milestone with friends, this resort caters to adults (18+) looking for a quiet, upscale escape. Here’s who will get the most out of their stay:
✨ Key Highlights & Signature Experiences
Excellence Riviera Cancun isn’t just a place to stay — it’s an immersion into indulgence. Here are some standout experiences that define this luxury resort:
How Far is Excellence from Cancun Airport?
Approximate Drive Time: 25-30 minutes by car from Cancun International Airport (CUN), depending on traffic.
🚐 Private Transfer: 25-30 min
- Cost: $45–$70 USD
- Best for: Couples seeking comfort and speed
- Tips: Prebook for fixed rates, meet-and-greet at arrivals
🚎 Shared Shuttle: 35-60 min
- Cost: $12–$25 USD pp
- Best for: Solo/budget travelers
- Pros: May have multiple hotel stops
🚖 Taxi: 25-35 min
- Cost: $35–$30 USD (one-way)
- Best for: Last-minute convenience
- Tips: Confirm fare before boarding, cash often preferred
🚗 Rental Car: 25-35 min
- Cost: $35–$60 USD/day
- Best for: Day-trips along Riviera Maya
- Tips: Inspect for existing damage, understand toll (cuota) routes
Statistic: Over 70% of Cancun airport travelers pre-book private transfers for accuracy and convenience according to Mexico’s Ministry of Tourism.
🌟 Pro Tip
Book your airport transfer before landing to get free wait time and avoid overpriced “deals” from aggressive airport brokers.
🏨 Room Categories & Features
At Excellence Riviera Cancun, every suite is designed with elegance and comfort in mind. Whether you’re celebrating your honeymoon or planning a relaxing getaway, there’s a room tailored to your perfect vacation. The resort features eight main room categories, all generously sized and loaded with thoughtful touches.
- 💠
Junior Suite Spa or Pool View: Spacious 668 sq ft, featuring a private furnished balcony or terrace with an oversize Jacuzzi. - 💠
Swim-Up Suite: Enjoy direct access to the pool from your private terrace, plus a hammock and sun loungers. - 💠
Two-Story Rooftop Terrace Suite: Perfect for sun lovers — soak in your private plunge pool with rooftop views. - 💠
Oceanfront Suites: Wake up to direct ocean views and let the sound of waves be your morning alarm. - 💠
Honeymoon Suite Oceanfront: Extra romantic with a four-poster bed, oversized Jacuzzi, and prime beachfront placement. - 💠
Imperial Suite: The most luxurious experience, including a full bar, living and dining area, and an outdoor Jacuzzi for two.
All rooms include 24-hour room service, jacuzzi tubs, daily-stocked minibars, turndown service, pillow menus, and complimentary Wi-Fi. And yes — the minibars really are restocked every day.
⭐ Excellence Club vs. Standard Rooms
Choosing between a Standard Room and an Excellence Club room comes down to preferences and budget — but the Excellence Club does offer unmatched perks.
| Feature | Standard Room | Excellence Club Room |
|---|---|---|
| Private check-in/out service | ❌ | ✔️ |
| Exclusive Excellence Club lounge & beach area | ❌ | ✔️ |
| Upgraded in-room liquor & minibar | Standard offerings | Premium bottles included |
| Aromatherapy menu | ❌ | ✔️ |
| Daily fruit & petit fours | ❌ | ✔️ |
If celebrating something special — a honeymoon, anniversary, or just a big milestone — Excellence Club is absolutely worth it. Guests consistently rate the added exclusivity and perks as a top highlight of their stay.
🛌 Best Room Type for Your Trip
Not sure which suite to choose? Use the quick reference below to match the right room type to your travel style:
- 🎯 Romantic Getaway: Honeymoon Suite Oceanfront or Excellence Club Rooftop Terrace Suite
- 🎯 Pool Lovers: Swim-Up Suite or Excellence Club Swim-Up Suite
- 🎯 Private Seclusion: Rooftop Terrace Suite or Imperial Suite
- 🎯 Beach Views: Oceanfront Junior or Excellence Club Oceanfront
- 🎯 Value-Focused Luxury: Standard Junior Suite Spa View
🎥 Room Tour Video Walkthrough
Still undecided? Watch our exclusive room tour video to get a feel for what your future suite looks like inside and out:
🍴 Full List of Restaurants & Cuisine Types
At Excellence Riviera Cancun, dining is more than a meal—it’s an experience. With ten international restaurants (all included with your stay), you’ll journey across the globe without ever leaving the resort. Whether you’re craving elegant French cuisine, hearty Italian pasta, or authentic Mexican flavors, every craving is covered.
- Agave: Classic Mexican dishes served in a hacienda-style setting.
- Chez Isabelle: Sophisticated French cuisine with white-tablecloth service.
- Flavor Market: A collection of gourmet small plates and wine pairings—perfect for foodies.
- The Grill: Casual open-air dining with grilled meats and seasonal seafood.
- Oregano: Cozy Italian trattoria for pizza, pasta, and hearty fare.
- Basmati: Fragrant Indian curries and tandoori specialties in a vibrant atmosphere.
- The Lobster House: Breakfast with ocean views by day, seafood feasts by night.
- The Kitchen Table: International buffet with theme nights and live cooking stations.
- Spice: Asian cuisine with Thai, Chinese, Japanese, and Teppanyaki dishes.
- Las Olas: Beachfront snacks and casual bites right on the sand.
Reservations aren’t required at most venues, allowing you the freedom to dine where and when inspiration strikes. And the dress code? Mostly casual elegance—expect to leave your flip flops behind for dinner.
🛎️ Room Service & Poolside Dining
Whether you’re early risers, late-night snackers, or poolside loungers, Excellence’s 24-hour room service and beachside dining bring gourmet meals straight to you. Order breakfast in bed, lunch on your balcony, or a midnight feast—at no extra cost.
Relax by the pool or beach and enjoy waiter service delivering burgers, seafood tacos, cocktails, and fresh fruit without ever leaving your lounge chair.
🥗 Vegan, Gluten-Free & Special Diet Options
Dining with dietary restrictions? You’re in excellent hands. Each restaurant offers clearly marked menus for gluten-free, vegan, vegetarian, and low-carb options. The chefs are trained in food sensitivities and can customize most dishes to suit your needs.
Simply alert the concierge or your waiter at the beginning of your stay, and they’ll note your preferences across all venues. This results in consistently tailored meals throughout your trip—without needing to remind staff at every meal.
🍹 Bar & Lounge Guide (Signature Highlights)
With 10 bars and lounges scattered across the resort, day or night, it’s always the right time for a drink at Excellence Riviera Cancun. Each space offers its own vibe—from relaxed beachfront bars to upscale martini lounges.
- Martini Bar: Elegant cocktails and premium liquors—perfect for a pre-dinner rendezvous.
- Cielo: Sky bar with panoramic views and breeze-cooled vibes—great for sunset margaritas.
- Revive Juice Bar: Located in the spa, serving healthy blends and wellness smoothies.
- Sol & Cielo Bars: Swim-up options offering tropical drinks and cold beers all day.
- Excellence Club Lounge Bar: Exclusive to Excellence Club guests with top-shelf selections.
Signature Cocktails to Try:
- Mayan Mule: Tequila, fresh ginger, and lime with a Yucatán twist.
- Coconut Mojito: A beach favorite, backdropped by ocean breezes at Las Olas Bar.
- Passionfruit Martini: The ultimate indulgence from the Martini Bar.
Bartenders are creative mixologists—don’t hesitate to ask them to craft a cocktail just for you. Many guests are surprised when their “usual” becomes custom-named after them by day three!
🌊 Pools, Beaches & Lounge Areas
Excellence Riviera Cancun knows how to turn up the serenity. Whether you’re craving a quiet sun-soaked escape or a lively atmosphere with a cocktail in hand, the resort’s six pools and cozy beach cabanas let you choose your ideal vibe.
Each of the six meandering pools is connected by a lazy river-style layout. Some suites even offer direct swim-up access, giving “poolside” a whole new meaning. Guest favorites include:
- Main Pool: Centrally located with poolside service and music for a vibrant ambiance.
- Excellence Club Pool: Exclusive to Excellence Club guests—quieter, more private, and perfect for honeymooners or couples.
- Heated Pools: Several pools are temperature-controlled for year-round comfort.
Down at the beach, you’ll find ample shaded loungers, Bali beds, and drink service at your fingertips. The soft white sand and swimmable waters make this one of the most relaxing stretches on the Riviera Maya.
💆 Miilé Spa: Services, Pricing & Packages
Step into a world of full-body indulgence at Miilé Spa, the on-site sanctuary known for its hydrotherapy rituals and rejuvenating treatments. Designed for couples as well as solo guests, the spa is an oasis of calm tucked away from the main resort buzz.
- Signature Experiences: Try the Riviera Romance Ritual, a 100-minute couples massage and hydrotherapy combo designed to reconnect and relax.
- Hydrotherapy Circuit: Complimentary with most treatments, includes hot/cold plunges, steam room, sauna, and massage jets.
- Pricing: Massages start at ~$125 USD; full spa packages range from $200–$400 depending on duration and services included.
The spa’s tranquil garden setting and private suites elevate your experience. Whether it’s for muscle recovery after excursions or quiet reconnection, Miilé Spa is often cited in guest reviews as a trip highlight.
🧘 Fitness & Wellness (Gym, Yoga, Classes)
Just because you’re on vacation doesn’t mean your wellness goals have to take a back seat. Excellence Riviera Cancun features a beautifully equipped fitness center that rivals most commercial gyms—plus daily wellness activities to keep your body in motion and mind at ease.
Facilities & Features:
- Open 6 a.m. – 10 p.m.
- Strength and cardio equipment (treadmills, ellipticals, weight machines, free weights)
- Private and group yoga on the beach or in dedicated studios
- Fitness classes like aqua aerobics, HIIT sessions, and core workouts
Daily & Evening Entertainment Schedule
At Excellence Riviera Cancun, every day brings a new lineup of curated entertainment that blends relaxation, culture, and fun. From sunrise yoga sessions on the beach to vibrant live music under the stars, there’s always something happening across the resort.
- Morning: Barre and aqua fitness classes to kickstart your day
- Afternoon: Cooking demos, tequila tastings, or Spanish lesson workshops
- Evening: Themed nightly shows — think Mexican folklore, live jazz, or fire dancers
- Late Night: Guest DJ sets, outdoor movie nights, or beachfront karaoke
Check the resort’s daily newsletter (delivered to your room) for an updated entertainment schedule and hidden pop-up events you won’t want to miss.
Water Sports & Guided Excursions
You don’t have to leave the resort to enjoy the Caribbean Sea — but if you want to explore it, Excellence has you covered. Non-motorized water sports are included as part of your package.
- Kayaking and paddleboarding (included)
- Snorkeling gear rental (included)
- Introductory scuba diving lessons in the pool (included)
- Full dives, deep-sea fishing, and catamaran cruises (available at extra cost)
For those craving adventure beyond the shore, the concierge can book half- or full-day excursions to explore cenotes, coral reefs, or the iconic ruins of Chichen Itzá.
Romantic Experiences for Couples
Excellence Riviera Cancun is built for romance — and it shows. Private moments aren’t just possible here; they’re curated. Whether you’re celebrating an anniversary, honeymoon, or just want to treat each other, the resort makes it unforgettable.
- Private beachfront dinners with a dedicated chef and personalized menu
- Miilé Spa for Two packages featuring couples’ massage and hydrotherapy rituals
- Sunset sailing excursions (optional, paid add-on)
- Room decoration and turn-down service for special occasions (available on request)
“My husband surprised me with a candlelit dinner on the beach, complete with string lights and our favorite song playing. It felt like a scene out of a romance movie — and we didn’t even have to leave the resort.”
Optional Add-Ons vs. Included Activities
One of the great things about Excellence Riviera Cancun is how much is truly included without surprise charges. However, for those who want to elevate their stay, optional experiences are available.
| Included | Optional Add-Ons |
|---|---|
| Live shows & entertainment | Private beach dinners |
| Non-motorized water sports | Jet skiing & parasailing excursions |
| Daily fitness classes | Personal trainer sessions |
| Standard spa access (Excellence Club only) | Full spa treatments & packages |
| Cooking classes and tastings | External guided tours (Chichen Itzá, cenotes, etc.) |
Book romantic extras — like spa treatments or dinners — at least 48 hours in advance, especially during peak seasons, to secure availability.
What’s Included in the All-Inclusive Package
Booking a stay at Excellence Riviera Cancun means stepping into a truly all-inclusive experience—no surprise charges or fine print. Here’s exactly what your package includes:
- ✔️ Unlimited gourmet meals at 9 international restaurants
- ✔️ Top-shelf liquor and wine at multiple bars and lounges
- ✔️ 24-Hour room service (yes, even at 2 AM!)
- ✔️ Daily replenishment of your in-suite minibar
- ✔️ Daytime activities and nighttime entertainment
- ✔️ Non-motorized water sports (kayaking, paddle boarding, snorkeling)
- ✔️ Access to all pools, fitness center, and classes (like yoga and aqua aerobics)
- ✔️ Free Wi-Fi throughout the property
- ✔️ All taxes and gratuities included
Pricing by Season (When to Book for Best Rates)
Excellence Riviera Cancun’s rates vary significantly based on the time of year. Understanding the seasonal pricing can help you score major savings without compromising the weather or experience.
🌞 High Season (Mid-December to April):
- Average night: $500–$650 per couple
- Perfect weather, but book early—rooms go fast
🌤️ Shoulder Season (May to early August):
- Average night: $450–$550 per couple
- Warm weather with fewer crowds—great value
🌧️ Low Season (late August to November):
- Average night: $380–$500 per couple
- Biggest discounts, but expect occasional rain/humidity
Is It Worth the Cost? (Value-Per-Dollar Analysis)
If you’re comparing Excellence to budget resorts, the price may seem steep—but a deeper look at the true value shows why many return year after year.
Let’s break it down:
- 💵 Daily meals for two: ~$200 value
- 🍸 Unlimited top-shelf drinks: ~$150+ per day
- 🎭 Entertainment & fitness: ~$50 daily value
- 🛏️ Upscale accommodations: ~$200–$300
Total estimated daily value: $600–$700
Direct Booking vs. Travel Sites (Comparison Table)
Wondering whether to book directly through Excellence Resorts or through a third-party site like Expedia or Booking.com? Here’s how the benefits compare:
| Booking Option | Average Price | Key Perks | Downsides |
|---|---|---|---|
| ExcellenceResorts.com (Direct) | Often 5–10% cheaper with promo codes | Room upgrade priority, spa discounts, flexible changes | May require upfront payment |
| Expedia, Booking.com | Slightly higher but bundles with flights | Easy booking, flight+hotel deals, customer support | No direct resort perks, less flexible cancellation |
| Travel Agents | Custom quotes, may match lowest price | Personalized service, honeymoon packages, payment plans | Not always transparent on fees |
🧳 What to Pack & What Not to Bring
If it’s your first time staying at Excellence Riviera Cancun, packing smart can make all the difference between a good trip and a flawless one. Since the resort is fully all-inclusive and tailored to relaxed luxury, you won’t need much—but a few essentials can elevate your stay.
✔️ What to Pack:
- Light, breathable clothing: Think sundresses, linen shorts, swimsuits, and flip-flops.
- Resort evening wear: Dinner dress codes vary by restaurant. Men will want a collared shirt and closed-toe shoes; women can go from chic to elegant.
- Multiple swimsuits: One is never enough. You’ll spend most of your day by the pool or beach.
- Sunscreen & after-sun care: Bring reef-safe sunscreen to protect both your skin and the local ecosystem.
- Waterproof phone pouch: Perfect to capture those swim-up bar moments without worry.
- US dollars (small bills): For occasional tipping or quick stops at local markets.
🚫 What Not to Bring:
- Hairdryer or steamer: Provided in your room.
- Snacks or bottled water: Your minibar is refreshed daily, and the food options are endless.
- Formal attire: Elegance is appreciated, but tuxedos or prom-style gowns are overkill.
Real Example: One guest found a waterproof Kindle a lifesaver, especially when lounging poolside with a margarita in hand. It’s lightweight, sun-readable, and packs weeks of beach reads.
🚖 Travel Logistics: Getting There from Cancun Airport
Excellence Riviera Cancun is about 20 minutes south of Cancun International Airport (CUN). It’s an easy and scenic drive—but planning your arrival is key to avoiding travel stress.
🚗 Transportation Options:
- Pre-arranged airport transfer (recommended): Excellence offers private round-trip transportation that can be booked when you reserve your stay directly on their website.
- Shuttle services: Shared shuttles are more budget-friendly but may involve longer wait times and extra stops.
- Taxis: Widely available but can be inconsistent in pricing. Always confirm the fare before departing.
💡 Pro Tip: Book your airport transfer with Excellence in advance. They meet you right outside the terminal with a chilled towel and bottled water—offering instant vacation mode.
🤝 On-Resort Etiquette & Tipping Guide
While the vibe at Excellence is relaxed and friendly, a few etiquette pointers will help you blend in smoothly and get the most out of your stay.
🌴 Key Etiquette Tips:
- Respect swim-up bar queues: Servers are attentive, but patience goes a long way.
- No need to hoard loungers: There are plenty of chairs—even mid-day—so skipping the 6 a.m. towel dash is just fine here.
- Dress appropriately in restaurants: Most venues ask for casual elegance—no flip-flops, tank tops, or swimwear.
💵 Tipping Guide:
- Bellhop: $2–$5 per bag
- Housekeeping: $2–$4 per day
- Waitstaff & bartenders: $1–$3 per round or meal
- Spa team: 10–15% of treatment cost
📊 A 2023 survey by Travel & Leisure found that 79% of seasoned all-inclusive travelers left daily tips—and reported better, more personalized service as a result.
🏨 Check-In/Check-Out Process Explained
The check-in process at Excellence Riviera Cancun is seamless and designed to reduce friction. Upon arrival, you’re greeted with a chilled glass of champagne and a refreshing towel before being personally escorted to your suite.
🕒 What to Expect at Check-In:
- Standard check-in time: 3:00 PM
- Identification needed: Passport and your booking confirmation
- Excellence Club guests: Separate check-in area with premium beverage service
🚪 Check-Out:
- Standard check-out time: 12:00 PM
- Late check-out available upon request (subject to availability & charges)
- Luggage can be stored, and resort facilities remain open for your use until you leave
👜 Pro Tip: If you arrive before your room is ready, pack a day bag with a swimsuit and essentials—then head straight to the beach or poolside bar instead of waiting in the lobby.
Day 1: Arrival & Relaxation
Welcome to paradise. Your experience begins the moment you land at Cancun International Airport (CUN). After breezing through customs, a private transfer (easily arranged through the resort or your travel service) whisks you away to Excellence Riviera Cancun—just a 25-minute ride away.
Upon arrival, you’re greeted with a chilled towel and a glass of sparkling wine. If you’ve booked Excellence Club, you’ll enjoy a private check-in experience in an exclusive lounge.
After settling into your suite—perhaps with a swim-up option or beachfront view—use the afternoon to unwind:
- 🥂 Order 24-hour room service and sip champagne on your private balcony.
- 🏖️ Stroll along the pristine beach or take a dip in one of the resort’s six pools.
- ☕ Drop by the Martini Bar or Aroma Coffee House for a light refreshment.
As evening falls, make a reservation at Chez Isabelle, a romantic French fine-dining restaurant. Opt for patio seating under twinkling lights, and don’t miss the duck confit or the wine-paired tasting menu.
💡 Pro-Tip:
If you’re celebrating a special occasion, inform the concierge ahead—Excellence Riviera Cancun is known for discreet surprises like rose petals and champagne in-room upon arrival.
Day 2: Adventure, Spa & Romance
Start the day with sunrise yoga or a beachside run. Then fuel up with a tropical breakfast buffet at The Kitchen Table.
Morning is perfect for a mini adventure:
- ⛵ Book a catamaran sailing tour or enjoy resort-included snorkeling and kayaking.
- 🏞️ Want to explore further? Consider a half-day cenote tour (natural sinkholes) arranged through the guest services team.
Return in time for lunch at The Lobster House, where you can dine poolside with views of the ocean.
In the afternoon, head to Miilé Spa—an award-winning sanctuary within the resort. The signature Riviera Ritual couples’ massage, which includes aromatic oils and hydrotherapy, is a must-try.
After a rejuvenating spa session, stop by your room for a quick refresh before heading to the pool for a romantic toast at golden hour.
Tonight’s dinner suggestion: Basmati, Excellence’s impressive Indian restaurant. The butter chicken and garlic naan draw rave reviews from seasoned travelers.
Finish your evening with live performances at the main theater or head to the beach for star-gazing—complimentary blankets and champagne can be arranged by your concierge upon request.
Day 3: Local Exploration & Departure
On your final day, you’ll want to savor every moment. After breakfast on your balcony, consider a short excursion to Puerto Morelos, a laid-back fishermen’s village just 15 minutes from the resort. It’s ideal for light shopping and capturing authentic glimpses of Riviera Maya culture.
If you prefer to stay on-site:
- 🏊 Join an aqua fitness or cooking class
- 🚬 Visit the cigar bar or gift shop for last-minute souvenirs
- 🌿 Book a final hour at the hydrotherapy circuit before check-out
Checkout time is noon, but you’re welcome to continue enjoying the resort’s facilities until you depart. Many guests opt for one last lunch at Agave (the resort’s popular Mexican restaurant) paired with a margarita flight before heading to the airport.
💡 Pro-Tip:
Download the resort’s app upon arrival—it offers live updates of activity schedules, dining hours, and spa bookings, making your final day seamless.
From serene sunrises to handcrafted cocktails at sunset, this 3-day luxury itinerary at Excellence Riviera Cancun delivers unforgettable moments wrapped in ocean breezes and five-star service.
🧭 Key Takeaways: What You Now Know
After diving into every aspect of Excellence Riviera Cancun, you now have a clear understanding of what this adults-only all-inclusive resort delivers. Here’s a snapshot of the key takeaways:
- 📍 Location & Atmosphere: Set along the quiet beaches of the Riviera Maya, this resort offers a romantic, tranquil escape with detailed luxury and personalized service.
- 🛌 Accommodations: From spacious junior suites with private jacuzzis to Excellence Club upgrades with enhanced perks, there’s a fit for every type of traveler seeking premium comfort.
- 🍽️ Dining & Drinks: Ten restaurants, 11 bars, round-the-clock room service, and culinary options for every dietary need ensure no two meals feel the same.
- 🏖️ Amenities & Experiences: Multiple pools, a world-class spa, fitness classes, daily entertainment, and curated romantic add-ons elevate your stay.
- 💰 Pricing & Value: With nearly everything included—from meals to mini-bar refills—the resort offers top-tier value when booked at the right time.
💡 Pro Tip: For the best mix of tranquility and perks, book an Excellence Club suite in Building 8. It offers direct beach access, upgraded liquor, and a private lounge with gourmet snacks.
Ultimately, if you’re looking for next-level relaxation with impeccable service wrapped into a refined beachfront setting, Excellence Riviera Cancun is a top-tier choice.
1. What is the difference between Excellence Riviera Cancun and Excellence Playa Mujeres?
Both resorts are part of the Excellence Collection, known for luxury, adults-only accommodations, but each offers a slightly different experience:
- 📍 Location: Riviera Cancun is located about 25 minutes south of Cancun International Airport, in Puerto Morelos. Playa Mujeres is situated around 40 minutes north of the airport in a more exclusive, gated community.
- 🌊 Beach & Waters: Playa Mujeres typically has clearer water and less seaweed, thanks to its northern location. Riviera Cancun’s shoreline can occasionally be affected by seaweed, particularly in summer months.
- 🌴 Atmosphere: Riviera Cancun has a more tropical jungle vibe with lush greenery, while Playa Mujeres feels more modern, spacious, and resort-chic.
- 🛌 Room Size & Layout: Playa Mujeres tends to offer larger rooms with more contemporary finishes. Riviera Cancun offers stunning suites as well, but with a more classic design style.
- 🎉 Activities & Vibe: Riviera Cancun leans slightly more romantic and laid-back. Playa Mujeres has a livelier atmosphere with a few more entertainment options.
2. Is Excellence Riviera Cancun really all-inclusive (no hidden fees)?
Yes — Excellence Riviera Cancun is truly all-inclusive. That means:
- 🍽️ Unlimited à la carte dining at nine restaurants
- 🛎️ 24-hour room service
- 🍸 Unlimited drinks — including premium spirits and wines
- 🏄♂️ Daily activities, entertainment, and non-motorized water sports
- 🧾 All taxes and gratuities
You won’t be handed a surprise bill at check-out. However, optional extras like spa treatments, private dinners on the beach, or excursions outside the resort are charged separately.
3. When is the best time to visit Excellence Cancun for good weather and deals?
Here’s a breakdown by season to help you plan:
- ☀️ Best Weather: December through April offers sunny skies, low humidity, and ideal beach weather — but it’s also peak season (higher prices).
- 💰 Best Deals: May to early June, and late August through October, typically have lower rates. Just note that June to October is hurricane season, with increased chances of rain.
- 📆 Sweet Spot: Early December and late April offer a balance of beautiful weather and better pricing before or after peak crowds.
4. What airport do I fly into for Excellence Riviera Cancun?
You’ll want to fly into Cancun International Airport (CUN). Excellence Riviera Cancun is approximately 25 minutes south of the airport by car.
Transportation options include:
- 🚐 Private airport transfer (recommended for comfort and efficiency)
- 🚎 Shared shuttle services
- 🏨 Resort-arranged transfers (can be added to booking or requested after)
5. Are tips included at Excellence Riviera Cancun, or should I bring cash?
All tips and gratuities are technically included in your stay — you’re not required to tip. That said, many guests voluntarily tip outstanding staff as a way to show appreciation for exceptional service.
Most common tips:
- 💵 $1–$2 USD per drink at bars
- 🛏️ $5–$10 per day for housekeeping
- 💆 $10–$20 for spa services or restaurant servers for multi-course meals
Staff are grateful for any extra you give, but you’ll receive great service regardless.
